As BKS Yapı, we aim to provide quality products and services by keeping customer satisfaction at the highest level. Our quality policy includes the following principles:
Customer Focus: We strive to fully understand and meet the needs and expectations of our customers. Ensuring customer satisfaction and constantly giving importance to customer feedback are among our priorities.
Continuous Improvement: We constantly review our business processes and performance. We aim to increase efficiency and productivity by constantly raising quality standards. We encourage the participation of our employees to identify improvement opportunities and implement them.
Cooperation and Teamwork: We value cooperation and teamwork. We strengthen our commitment to quality by ensuring effective communication and coordination among all our employees. By encouraging teamwork, we combine the strengths of each individual and ensure that common goals are achieved.
Training and Development: We increase quality awareness by investing in the training and development of our employees. We offer opportunities for them to develop their talents and competencies. We aim to be open to new technologies and best practices by encouraging innovation.
Continuity: We effectively implement quality management systems to maintain quality standards and ensure continuity. We demonstrate reliability and consistency by fully complying with our quality policy and procedures.